OTT Usability Testing
Framework

During my internship at Norigin Media (January–May 2022), I developed a usability testing framework for OTT media services as part of my bachelor’s thesis. The goal was to create a scalable methodology that could be used beyond the project period. Easy to understand, adapt and apply, while maintaining a high standard and aligning with Norigin Media’s design profile. The framework included concepts, best practices, templates and real test examples, enabling the company to offer usability testing as a service to current and future clients. To validate it, we conducted a full usability test on a client application, then presented the framework and findings to RiksTV.